'Costume Art' exhibition at the Met (opens in a new tab)
Explore more information about the exhibition including tickets and how to visit
In April 2026, Sinéad Burke stood on the TED stage once again, nine years after her ‘Why Design Should Include Everyone’ talk on the main stage in New York. This time at the TED annual conference in Vancouver, Sinéad was invited to respond to a talk by Noor Siddiqui.
On the final day of TED 2026, those attending the conference are invited to apply to participate in a Town Hall, where each person has 90 seconds to respond to a talk that they loved, were curious about, or were challenged by. Technology, censorship, surveillance, and eugenics were discussed.
Siddiqui is the founder and CEO of Orchid, a company that is building whole-genome embryo screening tools to help families understand and reduce genetic risk before a child is born through IVF. A former Thiel Fellow and AI researcher at the Stanford Artificial Intelligence Laboratory, Noor and her team apply the latest in machine learning, embryology and genetics technology to give babies their strongest possible start.
The company promises a healthy baby, but at times, the language and proposition leans into the framing that to be Disabled, or to have a Disabled baby is something that can and should be solved for. Orchid’s website reads, “Screen your embryos for thousands of diseases” and “take the first step towards having healthy kids”, with screening data offered for birth defects that could arise from advanced paternal age, or that could include hearing loss, skeletal disorders, autism spectrum disorder (which is language the Autistic community no longer uses), epilepsy, and blood cancers.
In a powerful response to the support for accelerating the rise of genetic screening technologies, Sinéad Burke shared a critical perspective on what it means to truly have a choice in a world that often overlooks Disabled lives. Her brief address served as a vital reminder that while technology offers promises of “improving” humanity, we must look closer at the systems driving these innovations and the lack of investment in removing barriers, re-designing systems, and transforming mindsets.
Sinéad challenged the idea of “choice” when the options presented are fundamentally unequal. She asked the audience at TED to consider if a choice is truly free if one path is riddled with systemic barriers, such as:
When the alternative to these obstacles is presented as a “wondrous promise” of a life without pain or friction, perhaps what we are being offered is an illusion masked as an opportunity.
“There is no humanity in a life without friction”. Sinéad argued against the erasure of disability, noting that society currently lacks the urgency to invest in accessible infrastructure. Instead of removing the barriers that prevent Disabled people from thriving, the current preference is often to invest in their erasure through genetic selection.
Reframing the narrative around disability, Sinéad emphasised that lived experience is intellectual property.
Sinéad’s response to the TED audience was a call to action to be wary of those who exploit fear and to instead champion a world where every individual has the opportunity to thrive.
My name is Sinéad Burke, and I am responding to Noor Siddiqi, Founder and CEO of Orchid.
Eugenics is the practice or advocacy of controlled selective breeding to improve the populations’ genetic composition.
History has taught us that eugenics doesn’t show up first as outright extermination. Usually it’s an idea, even an opportunity, something that could improve life overall.
I am a Disabled woman, and I believe in choice. But is it a real choice if one option is presented as a path with inaccessible healthcare, education, employment, finance and ableism. And, the alternative is a wondrous promise of a life without pain, without friction?
There is no humanity in a life without friction.
Be wary of that which exploits our fear and shame and masks it as choice.
Disabled people live in a world that is not designed for them. We have little urgency and minimal investment in designing systems and infrastructure to be more accessible. Society’s preference is not to invest in removing barriers, to allow Disabled people to thrive, but instead, invest in our erasure.
I believe that lived experience is intellectual property. Disabled people are sensational, and are innovators by design; not in spite of our disability, but because of it.
Tilting the Lens hosted an online panel discussion on lived experience as expertise in the built environment on May 6th 2026.
At Tilting the Lens, we value Disabled people as experts and innovators. In our audit, design and strategy work in the built environment, we partner with Disabled people who work with us to develop and co-design solutions to both small and large barriers. We believe that lived experience is intellectual property.
Accessibility in the built environment often focuses on compliance, a minimum set of standards, that differs by country and region. These standards are informed by a limited range of disabilities and access needs. When we talk about access, it can become very technical, and the sole focus and expectation is often communicated as reaching compliance.
Lei Crowe: “If there is just, ‘I have to meet these set parameters in order to be compliant and accessible’, does that mean that it just stops people having to think about Disabled people and how we’re actually going to navigate or use a space?”
As a majority-Disabled team, Tilting the Lens partners with Disabled people through our Research Hub to co-design solutions for our clients in the public, private, and cultural sectors. This has included designing accessible packaging, auditing and designing accessible AI-based customer service solutions, designing fair reasonable adjustment processes, and designing office and store spaces that support all employees to be successful.
> Learn more about Tilting the Lens services in the built environment.
As part of Tilting the Lens’ continued re-investment in the Disabled community, and our desire to open-source information, we host free webinars every year. Over 350 people signed up for this webinar.
For this webinar, we wanted to reframe the conversation around the built environment by listening to Disabled people and with their lived experience and expertise, imagining what it would be like if they had a greater power, leadership and say in how a building, place, or space was designed. We also discussed what’s missing from existing infrastructure, and the meaningful elements that are often overlooked.
Scar Barclay: “It does seem to be this tension around what is operationally done versus what is built-in physically. And it’s interesting how, quite often when you feel that you have fulfilled the compliance access aspect, but there isn’t that translation into how people are trained to operate or work in those spaces, or talking through exactly what might happen.”
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The panel included four Disabled people who are working across journalism, architecture, teaching, research, and important voluntary services. They were:
Our definition of accessibility is always rooted in multi-modality. You can watch the conversation back via the video, you can use the transcript, and below, you can find our key takeaways from the discussion. These are:
All panellists discussed the importance of sharing honest, clear accessibility information in advance. This allows Disabled people to make informed decisions, and prepare themselves for various environments and scenarios. Lei spoke about the essential nature of this communication and transparency for those with dynamic disabilities.
Lei: “I think it’s important to be upfront about what is or isn’t possible at a space or event, so a Disabled person can make an informed decision. I have a dynamic disability, and if I knew there were a few steps, and definitely no ramps, I know I could use a walking stick that day instead of a wheelchair. How do we make something accessible? There are a million different ways people could have barriers to entry to a space, so you are never going to cover them all. But if you are upfront and say these are the barriers, then you can start troubleshooting how to help them.”
The conversation also underlined how accessibility is not just about physical features; it also involves how warmly we welcome one another and the important information we share about how to use a space.
Peter spoke about a local café that he wanted to visit, but as there were steps and no visible ramp, the message, “I am not welcome”, was clear to him. However after speaking to the staff, he learned that the ramp was just hidden away with no signs or messages indicating its existence.
Peter: “Of course we have a ramp. I mean we didn’t put a sign to it, we didn’t tell you about it, there is no way that you would know that. Your experience from all these other places suggests they might not, but of course we do. So they have a little ramp, and they bring it out, and it’s beautiful. I can go in the cafe and have a sandwich and use the accessible bathroom they’ve got.”
Communication is a key element of accessibility. It is great that employers, restaurants, museums and retail stores are increasingly asking Disabled people about their access needs, but this also puts a burden of responsibility on Disabled people. It would be more effective if they shared honest information up front so that Disabled people can respond in an informed way, and if needed, ask further questions.
No two Disabled people have the same lived experience, even if they have the same disability.
In built environment projects, designing for and with Neurodivergent people has always been part of our practice, and is also becoming increasingly important for our clients in the private and public sector. Often, the first solution that is requested for Neurodivergent people is a quiet room or a sensory room. In our webinar, it was re-iterated by both Lei and Scar that these are two different solutions for different access accommodations, but typically they are treated and understood as if they are the same. Both are safe places for people to decompress or reset their senses in busy or stressful environments, but in very different ways. For some Neurodivergent people, the most accessible way for them to de-sensitise in a space is to scream, release energy and emotion, while for others, their preference is to be in a low-lit space in silence.
Where there is only a single provision put in place to meet these very divergent needs, one person’s access needs impinges on the other. Designing for both solutions and being clear in communicating what is and isn’t available, and how spaces are most likely to be used is a short term and essential piece of accessibility.
Lei: “The conference is called, Autscape, and I would describe it as a residential anti-conference run for and by autistic people. I find the terms like sensory room or sensory space is used synonymously with a quiet space, when there are actually two aspects of sensory needs, and they can exist within the same person. This anti-conference is the only space that I have seen where they have two different sensory rooms. One is quiet, and you are encouraged not to talk, but there are some fidgets and low lighting. And then, on the other side of the campus entirely, is the sensory-seeking sensory room where it’s music blaring, and people can just scream if they need to.”
There is a need to rethink a sensory approach to design beyond the traditional ‘quiet space’ to also embrace people who are sensory-seeking, and to challenge the social acceptance of disability-related behaviour types in public spaces.
We learned in the webinar that Disabled people often need to prepare themselves to enter a space. But, like non-Disabled people, our ambition should also be that Disabled people get to be spontaneous, and get to live and exist in the present. This came up in conversation, particularly in relation to transport, as we learned that some access provisions can rob a Disabled person of spontaneity and could be an invasion of privacy. Some public spaces require Disabled people to give advanced notice of their visit so that access provisions can be put in place. This is often framed as a way of managing capacity and resources, but we can’t forget the human cost.
Heylove: “I have to call the train station for them to arrange their accessible ramp for me to be able to get on board a train to go to school. I have to give my personal details where I am going every time I am going out, […] so it’s kind of weird. I believe getting on a train, there should be some automatic ramp that I should be able to access if I am having an emergency or want to have some spontaneous trips around, so I need to call somebody to come help, which doesn’t sound right.”
While there is a level of acceptance that this may be necessary for some older sites, planning for efficient accessibility in newer public spaces should offset this requirement.
The primary goal of accessibility is to enable equitable experiences and independence for Disabled people and others with access needs. Accessibility is iterative, and when we have resources and provisions in place, we should feel empowered to continue to gain feedback, audit and iterate our solutions, so we can continuously improve.
When designing buildings, public places and spaces for society as a whole, those that are tasked with design responsibilities should be representative of society and welcome everybody. This allows us to bring in the perspectives of different kinds of people, and to design public spaces that focus on how different people use buildings and public areas across the human lifecycle. We learn that society’s needs are often complex, overlap with other parts of identity, and change as people get older.
Deliberately co-creating with Disabled people, as early as possible, will be fundamental to the design process. When buildings and public spaces truly reflect how people will actually use them, the result will be spaces that are more environmentally and socially sustainable.
Designing without Disabled voices leads to systemic exclusion, while co-design drives more effective solutions. Disabled people must be recognised and valued as experts, innovators, and decision-makers.
Peter: “I write a newsletter called Disability Debrief, and the idea is that disability gives us a new lens on the world and new lens on design and how we use spaces. The lived experience is so diverse, the way that Disabled people move and see through the world and experience it shows us a new way of understanding spaces and accessibility and how they’re used. Another thing as a designer that’s important to do, as we have all kind of been saying, is finding ways to listen to that diversity and feedback and co-creation with Disabled people is a huge asset.”
Of course accessibility is not only about getting into and around a building; it is also about feeling safe and knowing that if an emergency were to arise, you can evacuate safely and with dignity.
This should include the use of evacuation lifts in all new multi-storey buildings, and ensuring that building management plans and the fire safety plan include the needs of Disabled people
That may sound daunting but it really involves giving extra thought to who may require assistance and planning ahead. For example how someone who cannot hear a fire alarm can be alerted visually or with vibrations, making sure that building users are familiar with evacuation routes where they are not the one they used to enter, and ensuring that the staff are trained in how to direct and support people who may need assistance to exit.
As with everything we have discussed, asking the Disabled person rather than making assumptions about what they may need is important.
Scar: “I want people to be aware that I am in the U.K., and we obviously had Grenfell in the last few years, and that caused revisions to fire regulations. One of the things they didn’t adopt is around Disabled people having a right to escape. There was one aspect around them putting PEEPs (Personal Emergency Evacuation Plan) in place for people in residential buildings, and not making it difficult and that was the thing that got omitted. We think of fire regulations being robust, however, they have let Disabled people down and there needs to be conversations on how people experience refuge spaces and being left in refuge spaces. So the measure I would put in is that all new builds have to put evacuation lifts in, and they need to do proper training around the management plan, around safety, and around their fire strategy so people reliably enter buildings and know they are going to be safe.”
Lastly, a phrase that came up again and again during the webinar was “accessibility hijacking”. The phrase was introduced by Lei to talk about the innovations for access they have seen by Disabled people, specifically for organisations and individuals that are working with low-budgets.
Lei: “[A Queer social group] found a way to have an accessible space for multiple different needs. They rented out a music rehearsal venue, and because of the needs of instruments being quite heavy, all of the various access differences on the floors were negotiated with very gentle, sloped ramps, and because of the needs of people who are rehearsing in this space at the same time. It’s that ingenuity, when you are locked out of built-for-purpose options, that I love in queer and Disabled communities, that they hijack accessibility.”
Scar talked about their love for Carmen Papalia’s piece, “Mobility Device”. Papalia is a Blind artist who explores wayfinding and new methods of navigating the world. In 2015, Papalia replaced his white cane with a marching brass band to explore a London park.
Scar: “Disabled people are always hacking their environment because the built environment has not been designed with diverse Disabled people’s needs in mind, so we are the most kind of creative people to respond to an environment that hasn’t desired us back. […] I really, really loved Carmen Papalia’s Mobility Device. […] It wasn’t so much that the brass band were necessarily leading him, but he was leading the brass band and starts to question a lot of these ideas about wayfinding, about playful understandings around accessibility and how we relate to other people, whether it’s about independence or interdependence.”
We often see that the simplest approach is the most effective, accessibility does not need to mean a big spend. Often, offering different options to people with a range of accessibility accommodations ensures that everyone has a welcoming experience. Creative and simple solutions such as signage and colour contrast, printing information in larger fonts, providing a resting place, and offering different heights and types of seating.
This webinar has focused on the built environment but how a building is used, but design alone cannot be the solution. As we know from our work in people and workplace culture, and product and service design, it is the framework of people, digital and infrastructure that create true accessible environments, cultures, and societies.
We were so pleased that our webinar audience joined us from at least 15 countries and throughout the conversation, they were very engaged with information, feedback, resources and questions. Due to the timing, we didn’t get to answer all of their questions, but we wanted to share them below along with some responses to spark further conversations.
P.S. They also shape our planning for future webinars!
Question: Why is there not more evidence of participatory design?
Answered by Sinéad (Tilting the Lens): This is a question that we spend a long time thinking about. Participatory design is sometimes a synonym for co-design, or consultative design. But, the reality is that the process, outcomes and power structures for each of these approaches greatly differ.
I do think that we are seeing more examples of co-design and of new policies, programmes being developed with Disabled people. Some of this progress is because of requirements under the UN Convention on the Rights of Persons with Disabilities (UNCRD). The UNCRPD sets an obligation for governments and public bodies to meaningfully engage with Disabled people in public decision making.
But, we are also seeing great examples of new buildings, new products, and new ways of working being co-designed by Disabled people. Over the past year, we’ve been fortunate to co-design banking apps, corporate office environments, adaptive fashion and communication strategies with Disabled people. We’ll tell you about them in our newsletter very soon.
Question: Why isn’t Universal Design applied more often in both physical and virtual spaces?
Answered by Sinéad (Tilting the Lens): The terminology of Universal Design has been in use for a long time, but still, remains largely misunderstood and is often measured against the same prerogatives and the same checklists used to measure compliance with established regulations and guidance, rather than being embraced as a design philosophy.
At Tilting the Lens, we are specific in our approach and in our language. We deliberately speak about our work as human-centred design. We feel this is an evolution of universal design and inclusive design.
Question: What are specific apparel needs and considerations for independent dressing or comfort? What are the primary difficulties found in clothing accessibility?
Answered by Laia (Tilting the Lens): In 2025, Tilting the Lens published a report called, “Co-designing adaptive fashion with the Disabled community”. The report was based on co-designed research with Disabled people globally about their barriers and difficulties around fashion. The report also provides a framework for the fashion industry to move beyond basic compliance to genuine inclusion.
Question: What is the panel’s view on protected (historic) buildings that refuse to make adaptations to allow for access?
Answered by Orla (Tilting the Lens): There is a misconception that a building protected for its heritage is exempt from accessibility legislation, which is not always the case. The approach differs across the globe and it can be complicated, but generally speaking, while the owners or managers of these buildings must seek additional statutory permissions, that does not mean they do not need to consider what can be done. And often, the onus is on them to justify why heritage should be prioritised over accessibility.
Question: How can a neurodivergent person, especially one at a lower level of a company’s hierarchy, successfully advocate for organisational awareness of diverse access needs?
Answered by Emma (Tilting the Lens): I really like this question and wish I had explored it earlier in my career. Since much of my work now focuses on improving the reasonable adjustments process in organisations, I would suggest starting by researching your employer’s policies, processes, and materials on reasonable adjustments and disability, as well as their overall commitment to inclusion and access. This is important to understand how you can access the supports you need to be successful, whilst also being an opportunity to see if their stated values match their actions. Talking with members of Employee Resource Groups (ERGs) can also be very useful. Even if there isn’t a specific group for disability or accessibility, other ERGs can give valuable advice on how to advocate within the company. Also, I would seek out a senior colleague who is an ally or has openly shared their neurodivergent experience. Building a mentoring relationship with them can be really rewarding.
To give you an example of this kind of work, I recently supported ASOS on enhancing their engagements with their Disabled employees.
Our panellists weighed in with their ideas about where to start today.
Heylove: “First thing that needs to be done is to do an accessibility audit and with other Disabled people and fix the simplest barriers immediately […] like adding portable ramps and the signs and prioritising seating areas. Spaces where Disabled people would occupy.”
Peter: “One of the distinctions I make is between access hardware and access software. The hardware of these physical things, whether the steps, the lifts, or the tactile surfaces or hearing loops. They are normally harder things to change. But if you’re a designer, one thing that you can do from the first point is change the software. Change that way how people are greeted and what information is available, and how the space is used, the processes that you get support or adjustments.
At Tilting the Lens we say to start where you are. We believe that meaningful change is often about progress and iteration, not perfection. It’s about all of us, at every level, embedding these practices into our budgets, contracts, leadership commitments and day to day tasks.
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At Tilting the Lens, we believe in storytelling that reflects the full diversity of our communities, and in creating meaningful opportunities for employment and career progression for Disabled people.
We’re delighted to be continuing our script mentoring scheme partnership with the National Talent Academies, as part of the work we do to make the film and TV industry more inclusive. The National Talent Academy for Film & TV Drama is an initiative of Fís Éireann/Screen Ireland and is managed by Ardán. This initiative drives emerging Irish creative talent from diverse backgrounds and disciplines.
For the third year we will partner on Screen Stories: Getting Disabled Writers in the Room, an initiative aimed at amplifying the work of Disabled writers in Irish film.
The programme will support up to three emerging writers or writer-directors who identify as Disabled. Aimed at those at an early stage of their careers, Screen Stories offers a tailored and flexible experience built around each participant’s individual needs, goals and creative ambitions.
This year’s programme is aimed at Disabled writers who are eager to grow their careers as screenwriters of live-action fiction short films only, not animation or documentary. It will be shaped around the needs and goals of those selected, with tailored workshops, mentoring, talks and events to help develop the writer’s voices, stories, and creative work.

Running for 5 months from July to November 2026, the programme aims to develop participants’ screenwriting and networking skills, with a focus on strengthening their scripts and developing their idea, rather than finishing and polishing a final draft.
This programme offers tailored support, delivered online and/or in person depending on participants’ access needs. It includes training, peer networking, workshops, talks, Q&A sessions with leading industry professionals, and one-to-one mentorship. Support will be provided by creatives both within and outside the film and TV industries, including Disabled and non-Disabled experts.
The session will run twice a month on Wednesday, in the early afternoon. Outside of these sessions, writers will work on their scripts and work with their mentors.
A bursary paid in installments will support participants through the programme and cover associated costs with developing their scripts.
While most of the sessions will be hosted online, the programme will end with a table read event in-person. This will take place in Dublin city in November 2026, where the most recent drafts of the scripts will be read out by professional actors.
The National Talent Academy for Film & TV Drama and Tilting the Lens will meet the access requirements of the selected applicants, while adjusting the programme accordingly, and cover the associated costs.
“From the get-go, Screen Stories was a game-changer for me as a screenwriter, but it also opened up my eyes to the possibility of becoming a director. Having people in your corner is always a treat, but between Tilting the Lens and the National Talent Academies, they encouraged me to aim for more. I spent so long fighting to get my foot in the door of the film industry, but by expanding my skillset through the workshops and building on my confidence with my mentor, I eventually found myself inside the room.”
Louise Bruton, Screen Stories Participant.
Applicants must:
Applicants should demonstrate an interest or engagement in creative writing across any form, including film, theatre, literature or other creative disciplines.
Applications are open to both individuals and co-writing teams, provided the project is centred around a Disabled creative.
Applications are open from now until Tuesday, 9 June 2026 at 12 noon.
The application process has been carefully designed to be as accessible and equitable as possible. If you are a Disabled writer, or part of a co-writing team led by a Disabled creative, with a vision for a fiction short film, we particularly encourage you to apply.
Together with the National Talent Academies, we are committed to continuing this work: dismantling barriers, investing in talent, and amplifying Disabled creatives to tell the stories only they can.
For more information and to apply, visit the National Talent Academy website: Screen Stories Course Information
An online information session and Q&A will take place at 12 Noon on 26 May 2026.
Further details and registration are available via the NTA website at Screen Stories Course Information
Sinéad Burke reflects on the range of consulting support that Tilting the Lens provided to The Met’s Costume Institute – from language framing, curation advice on representation of disability, catalogue drafting support, to training volunteer guides and accessibility guidance – as well as her personal involvement with their 2026 exhibition ‘Costume Art’ and the Met Gala.
In November 2024, I received an email from Andrew Bolton, the Curator in Charge at the Costume Institute at the Metropolitan Museum of Art, New York.
I first met Andrew in the restaurant at the Victoria and Albert Museum in London during the press preview of his touring exhibition, ‘Savage Beauty’. That was over 15 years ago, and in the time since, I have had the privilege of spending considerable time with Andrew and the wider team at the Costume Institute – always curious, always advocating, always learning.
Andrew’s email read, “I’m working on our spring 2025 and spring 2026 exhibitions. The latter is focused on fashion and the aesthetics of embodiment. I’d love to speak with you about it at some point.” That email led to many, many conversations.

To rewind a little, The Costume Institute, is a curatorial department of the Met focused on fashion and costume design. And to rewind even further (this is relevant, I promise) the Costume Institute began its life called the Museum of Costume Art, a venture by Irene and Alice Lewisohn, as they worked in theatre and developed an archive of costume, set and stage design. The Costume Art Museum was expanded into the Met in 1946, but remained independently run until 1959, when it became a curatorial department.
From 1946 to now, the Costume Institute is solely responsible for fundraising to cover and fund the department’s operating expenses. It is the only curatorial department at the Met required to raise its own operating funds. The first Met Gala was designed and hosted in 1946 to fund these operating costs, and it has grown from there.
The 2026 exhibition ‘Costume Art’ came through many iterations over that time, and is now open in the Condé Nast Galleries at the Met, celebrating seven types of body, including a section on the ‘Disabled Body’ and how it shows up in both fashion and art.
Over the past 18 months, Tilting the Lens has been proud to support the Costume Institute with a number of key objectives:
On a personal level, I also contributed to the exhibition via:
‘Costume Art’ is an exhibition that underscores the validity of fashion as art, if it was ever in question. It also demonstrates how, unlike many other forms, an argument could be made that fashion exceeds art, due to the transforming nature of embodiment. But what does this mean? In plainer terms, when a person wears fashion, it evolves from being an object, a piece or a garment, and becomes movement, and evolves based on the wearer. This is both what makes fashion art, and extends beyond it.
The Costume Institute has consistently explored the body and fashion, but this exhibition had two specific objectives: the first is to draw on the artistic endeavours of the Met’s other curatorial departments, creating a specific link between the Costume Institute’s collections, and more traditional work such as sculpture, fine art and more. The connecting tissue is the body. The abstract body, the Disabled body, the corpulent body, the inscribed body, the anatomical body, the aging body, the vital body, and the mortal body are centred in the Costume Institute connecting to relevant artworks and objects from across the museum.
The second objective was to increase the representation of bodies, and in turn, mannequins at the Costume Institute. In 2023, curator Mellissa Huber’s exhibition, “Women Dressing Women” commissioned a mannequin to be made of model, Aariana Rose Philip, and acquired the mannequin made of my body from Proportion London, first created for the Body Beautiful exhibition at the National Museums of Scotland.
Back in 2018 the first mannequin of my body was made through a laborious casting process that took several days for the Body Beautiful exhibition. I had to stand still in one pose, as my body was covered in casting material to make a mould, to then make a mannequin. This is one of the first mannequins of a person with dwarfism to exist, and beyond Edinburgh it has also been on display in the V&A in London, the Met New York, and is about to be included in an exhibition at the V&A in Dundee. It has also acted as a canvas for young fashion designers creating adaptive collections, specifically for little people and those with dwarfism.
A key limitation of this mannequin was the inflexibility of the process and in turn, the pose. If a curator needed a mannequin to be positioned in a specific way, the flexibility and range was limited. For ‘Costume Art’, the Costume Institute sought to trial a different process that would give almost any option.
In August 2025, myself and Laia Cargol Martinez travelled to Brooklyn for ‘photogrammetry’ at New York Capture’s studio. Photogrammetry is the science of obtaining reliable information about physical objects and the environment through the process of recording, measuring and interpreting photographic images and patterns of electromagnetic radiant imagery. In practice, it was a cylindrical machine, with cameras placed three inches apart, covering the entire surface area. There was a small space to step into, and in the centre, every part of your body was in the centre of a lens.

It was an intimidating process. Standing in my underwear and a pair of shoes that didn’t fit, I was encouraged by the team at the Costume Institute to move my body into positions that could be used in this exhibition or a future one. Seeing your body from all angles and perspectives is an act of empowerment, but starts with the need to unpick, challenge, and silence the perspective that with bodies, there is a norm, an ideal, a desirability. We are all the norm, the ideal, and desirable.
With the scans complete, the artist Frank Benson transformed the imagery into “digital clay” and the mannequins were made by Bonaveri in Italy. For this exhibition, each mannequin has a mirror in place of a face, so that visitors can see themselves in the bodies, the garments and the objects.
For Tilting the Lens to consult and support the development of this section of the exhibition was a significant challenge. Our remit began with the title of this thematic section. We were specific and explicit in our naming and referencing, as while the etymology of the words disability and disabled often focus on absence, lacking, or deficiency, we were clear that in our naming of the Disabled Body, it is an exercise in Disability Pride, and an act of continued reclamation. In naming this section ‘Disabled Body’ we wanted Disabled people to feel welcome, to be invited, and to see themselves in the pieces and objectives, and to challenge the absences that continue to exist.
One exhibition alone cannot include all perspectives, all bodies, or all Disabled bodies. That continued exclusion cannot be excused. Instead, it must create an urgency for museums and cultural spaces to continue to invest, expand, partner, and collaborate.
In ‘Disabled Body’ fashion objects and garments are paired with artworks and objects from other curatorial departments across the Met. This pairing of work creates opportunity for new conversations. For example, the exhibition features a four inch marble statue of a person with dwarfism from 332-150 BCE, made close to 2,300 years ago. The sculpture signifies the cultural honor of dwarves in ancient Egyptian society. It is paired with my mannequin, and a Vivienne Westwood t-shirt from 1978, worn as a dress on a little person’s body. Standing in front of the two pieces together, it provokes questions and thoughts – why in one artistic medium is this body-type visible and valued, and in another, that visibility came later, and remains rare? Disabled bodies often had a much earlier presence and prevalence in other artforms, than in fashion.
For ‘Disabled Body’, Tilting the Lens researched design archives for disability-related collections, and lived experiences of designers. Throughout the curatorial process, we suggested key pieces, pairings and ensured that this section of the exhibition was as broad as possible. We also supported the framing and context of this section, ensuring that themes of disability rights, disability pride, and Disability Justice were centered. This practice extended to the exhibition catalogue too. ‘Disabled Body’ also pairs artworks like Street, a photograph by Nolan Trowe. It’s an image taken from a lower height, looking up at the display screen of the inside of an elevator. The screen reads “Street”.
Street is paired with a pair of Levi jeans made in partnership with the Disabled designer, Helen Cookman, and a denim jumpsuit by Lou Dehrot and Louise Linderoth. The jeans are presented on mannequins of Antwan Tolliver and Sonia Vera, both wheelchair users.

This section of the exhibition also features the Disabled designer, Sugandha Gupta, and features mannequins modelled from the bodies of Disabled models, Aariana Rose Philip and Aimée Mullins. It showcases designers, painters and sculptural works that reference Deafness, Blindness, physical disabilities, neurodivergence, and mental illness. It also reveals the gaps that exist in fashion with designers identifying as Disabled, and pathways for Disabled fashion designers to succeed.
For transparency, Tilting the Lens has a scholarship programme with Parsons School of Design – The Parsons Disabled Fashion Student Programme is a fully-funded scholarship to create a pipeline of Disabled fashion talent. We are about to enrol our third cohort of students.
It’s likely that some people who will visit Costume Art, will not have a lot of prior knowledge about disability. The purpose of including the Disabled Body in this exhibition is to communicate that disability is part of the human experience. We are all likely to experience disability and a Disabled body, particularly if we have the fortune to age. Historically, to be Disabled, was to be less than others, to be worthy of pity or shame. Costume Art rejects these ideas and instead, honours the beauty and validity of the Disabled body.
The Costume Art exhibition will be on display until January 2027. A typical Costume Institute exhibition attracts somewhere between 300,000 and 750,000 visitors (WWD 2025) and the volunteer guides support those visitors with brilliant, informative and engaging tours. The guides go through a number of training sessions in preparation for the exhibition opening.
Curators will often host a session about the objects in the exhibition, providing context for the chronology, the background rationale and how some objects came to be acquired. To support the guides in feeling greater confidence in discussing ‘Disabled Body’, Tilting the Lens designed and hosted a virtual training program.
The training covered:
The training was recorded and will hopefully be a useful tool for guides throughout the exhibition run. We know that one training session cannot cover all topics, and for training to be most useful, it has to be followed by action and practice. We will continue to be available to the guides for the duration of the exhibition for queries, and to help solve barriers and challenges as they arise.
I have been advocating for a more accessible Met Gala for almost 20 years. The Met Gala is a fundraiser, a party, and over 80 years, has evolved to become a litmus test for who and what is accepted and valued in fashion. That can be both a positive and a negative, but for many Disabled people, particularly those with physical disabilities, climbing the steps to the Met Gala has always been inaccessible. It has meant that very few physically Disabled people have attended the Met Gala. To the best of our knowledge, it’s Aimée Mullins, and me. I attended the Met Gala once before in 2019.
If Disabled talent can’t access the red carpet and have their photo taken, it’s unlikely fashion brands will sponsor their ticket and invite them to the Gala. It’s a self-fulfilling prophecy.
So, why can’t we make it accessible?
The steps at the front of the Met Museum were designed by Richard Morris Hunt in 1975. They replaced a narrower staircase and today, they are 13.5 feet high and 154 feet long. In 1986, The Met was designated a National Historic Landmark. There are approximately 2,500 National Historic Landmarks in the US, and in theory, they can be altered to be accessible, but under the Americans with Disabilities Act, historic and protected buildings do not have to be compliant if: “the requirements for accessible routes (exterior and interior), ramps, entrances, or toilets would threaten or destroy the historic significance of the building or facility.” – US Access Board.
I am not an architect, but I spend a lot of time with built environment experts, and at Tilting the Lens, moving beyond compliance in this space is one of our key services. I’ve always known that:
In November 2025, I received an email from the team at Vogue that said they were once again putting together a small host committee who reflect the exhibition theme, and that “Anna is hoping to include you”.
I must admit, I didn’t respond straight away.
I knew that this role was an opportunity to leverage change. I couldn’t be there if there wasn’t meaningful access. This was another opportunity to ask for what I and other people need. If you’ve ever received an email from me, you’ll know that they’re usually lengthy, explanatory, optimistic and challenging. So I started drafting and redrafting:
“… I feel a sense of responsibility in what my presence at the Benefit, and even more, my inclusion in the Host Committee could represent. I’m very conscious that in 2019, great consideration of my accessibility needs were taken into account by Vogue, the Met, and Gucci. In the proceeding six years, I’ve invested my time and energy to ensure that change is not just for me. The stairs leading up to the Met is a constant and very visual reminder that for many Disabled people, the Met Gala is not for them. I would like to work with you to see if a solution can be found to ensure that Disabled people can attend, or at the very least, aspire to attend.
I understand that the Metropolitan Museum is in a protected, historic building and adding a ramp to the stairs is not feasible from both a legislative and finance perspective. But, perhaps there is a way to consider the adjacent step-free entrance as a secondary route, one that is as aesthetically pleasing, as engaging, and as welcoming as the stairs.”
And so began many conversations. First with Vogue, and then with the Met. In February 2026, it was confirmed confidentially that the tent would be extended to include the step-free entrance at 81st Street. Disabled guests would arrive, queue for the red carpet, be interviewed by the live-stream, have their photographs taken on the flat surface and go left, rather than up the stairs, to the step-free entrance. Disabled guests would then use the elevator to reach the new fashion galleries and join all other guests.
This is not a perfect solution, but it is progress.
One of Tilting the Lens’ principles is building legacy memory. We want change and the tools for change to not just live with one person, or one department in a company or organisation, but for it to be part of the fabric in how things function long term. This is important, because if that catalyst is taken away for any reason, everything stalls. That’s not the fault of the person, but a failure of the institution. Our work is about cementing that in every project that we do.
This project was no exception.
The Costume Institute has a permanent collection of over 33,000 objects. As per the Costume Institute’s website, the permanent collection is open for research appointments by scholars, graduate students, doctoral students, and designers in relevant fields. In thinking about how we expand fashion academia, support doctoral students to study disability and design, and encourage designers and students to examine the ableism in design systems, the permanent collection must represent and provoke these ideas. I’m really proud to have donated two pieces from my wardrobe to the Costume Institute’s permanent collection for this very purpose.
I donated the Burberry trench coat and crown that was cut and photographed by Tim Walker for the cover of the Business of Fashion’s Age of Influence print issue in 2018. Along with a white cotton Alexander McQueen dress and leather belt that was photographed by Adama Jollah for British Vogue’s May 2023 Reframing Fashion issue, with Tilting the Lens as consulting editors.
I know that for some, fashion is frivolous, expensive, and harmful. It can be all of those things, and it is also an institution that shapes culture, society, and is an extraordinary art form. It has an urgent responsibility to do better for people and the planet, but it is also an industry that we cannot escape from. We all wear clothes.
Explore more information about the exhibition including tickets and how to visit
At Tilting the Lens, our approach to language is deliberate and rooted in community advocacy. We understand the profound impact words have, and our choices reflect our commitment to affirming identity and fostering Disability Pride.
A cornerstone of our language policy is the capitalisation of the ‘D’ in Disabled when referring to the community and disability as an identity. This is not a stylistic choice, but a recognition of Disabled as a proper noun, signifying a collective identity. When we speak of “Disabled people” or the “Disabled community,” we are honouring the lived experience and self-identification of individuals who embrace disability as a core part of who they are.
This extends to our consistent use of identity-first language. You’ll find us writing “Disabled person” rather than “person with a disability.” This choice is directly influenced by the Disabled community’s preference, as it sees disability as an integral part of one’s personhood, shaping experiences, skills, and outlook. It reinforces the concept of Disability Pride, moving away from language that might suggest disability is something to be “suffered from” or “managed.”
While we generally opt for a lowercase ‘d’ for “disability” itself (as it’s not an identity), we make exceptions for specific models or movements, such as the Medical Model of Disability or Disability Justice, where capitalisation signifies a defined concept.
We acknowledge that some individuals prefer person-first language, and we always respect these explicit choices. However, our default remains identity-first, led by the voices and preferences of the Disabled community.
Our language guidelines, including the capitalisation of other identities like “Neurodivergent,” “Blind,” and “Deaf,” are designed to foster an inclusive and respectful environment. By embracing these linguistic distinctions, Tilting the Lens aims to contribute to a more nuanced and affirming understanding of disability and identity.
Disability Justice Model: this is a movement which focuses on examining disability and ableism as they relate to other forms of oppression and identity, centring rights and access. Sins Invalid18 lays out ten principles of Disability Justice including intersectionality, interdependence, and sustainability.
The Medical Model of Disability: this approach sees a disability as something ‘wrong’ or ‘impairing’ to be ‘fixed’ through medical treatment or intervention. This has led to segregated services and the ultimate exclusion of many Disabled people from society, rather than the addressing of societal, physical, or policy barriers.
In March 2026, our founder and CEO, Sinéad, and I had the opportunity to visit Riga, Latvia, for the first time. We attended the Future of Work in the Age of AI European forum, sponsored by Google, and brings together leaders from government, business, academia, and civil society to work together and shape practical solutions to empower Europe’s workforce.
Given how increasingly integrated technology and AI are becoming in our daily lives, I wanted to share some of my key takeaways from the event. For anyone slightly sceptical or afraid of AI, the outlook was largely optimistic.
There was a clear sense of frustration in the room about how slowly the EU is progressing. Due to new regulations and a cautious business culture, there was a feeling that innovation was being held back.
The EU AI Act has begun a phased approach to regulation and creating AI standards. The Act has a primary focus on safety, security, and protecting fundamental human rights in the EU. The Act will inform how new and existing tools are regulated based on a risk hierarchy.
However, the discussion shifted from “how fast can we go” to “how well can we lead.” Pārsla Baško, Chief People Officer at FYUL proposed that we can only move at the pace our team allows, and frankly, it’s not always about speed — it’s about quality and redistributing work.
There were some optimistic opinions that AI shouldn’t lead to fewer jobs; instead, it should create more meaningful work and tools for those who are employed. Leaders have a significant responsibility here. If leaders aren’t knowledgeable about AI themselves, how can they motivate teams to experiment while ensuring safety and compliance?
A brilliant quote from Susanna Laurin, the Chair of the Funka Foundation, really resonated with the audience: “A fool with a tool is just a more powerful fool.”
The education segment really hit home for me. While the next generation of graduates might outperform us because they have grown up with these tools, it has never been more important to understand the human condition. Software has skills, but humans have meaning and purpose.
It was widely agreed that AI should never be the sole gatekeeper for student applications, as it introduces too many biases. They should be interviewed and applications should always be validated by a human, like with any job.

In the latter part of the day, there was a strong focus on accessibility and Sinéad Burke, CEO of Tilting the Lens was in discussion with Christopher Patnoe for a session titled, “Designing an AI Economy That Includes Everyone”.
She spoke about gaining a deeper understanding of the disability landscape in this part of Europe. As of 2026, 41.2% of people in Latvia were identified as Disabled, compared to the EU average of 23.9%. The discussion shifted towards using AI and accessibility to better include these 221,000+ individuals in the workforce, moving beyond state benefits to active employment. It is also important to recognise that most people are often unaware of the accessibility tools already available on our own devices.
There were some clear calls to action:
Throughout the day there were some other themes we noticed:
Companies must keep in mind that for any new innovation in AI software there will be overlap with the European Accessibility Act (EAA) and any technology still needs to be compliant with other regulations, not just the AI Act.
We are now better equipped to get accessibility right. Bias and mistakes will inevitably happen, but we must learn quickly and thoughtfully.
At Tilting the Lens we encourage our clients and community to go beyond testing prototypes or products with Disabled people. We use human-centred design principles because we must include Disabled people in the creation of the software, and hire Disabled developers and designers.
I left Riga thinking less about the technology itself and less afraid that software and bots will take our jobs, and more encouraged about what this means for humans at the centre. How these tools can enhance our creativity and meaningful work, as long as we have the time and freedom to experiment in a safe and secure way.
I work at Tilting the Lens in a role that sits between operations and finance. I’m responsible for managing financial information, supporting our accountants, and making sure that what happens day-to-day across the company is accurately reflected in our financial systems.
I came into this role through a mix of operational experience and a growing interest in how companies manage their internal systems, especially in ways that are clear, efficient, and accessible. At Tilting the Lens, that perspective matters even more. As an accessibility consultancy, we must be our own best example, and have to ensure that the tools and systems we use internally meet the highest possible standards. As a B Corp™, this responsibility goes even further: we’re committed to ensuring that how we operate internally reflects the same values of inclusion and accountability that we advocate for externally and as a majority-Disabled team dealing with the practical realities of managing finances in a growing organisation, it’s important to ensure that the systems we rely on are accessible to everyone who needs to use them.
From the beginning, Excel was the backbone of how we managed finances at Tilting the Lens. Spreadsheets start out as a practical solution for start-ups. They’re flexible, widely understood, and easy to build as you go. As a remote team, it’s also easy to collaborate on them. Our spreadsheets allowed us to build quickly and adapt as our needs evolved. But over time, you create one sheet for expenses, another for tracking payments, maybe another for budgets. Weeks and months pass, more sheets appear. Tabs multiply. Formulas become more complex.
I spend a lot of time looking at numbers, reconciling information, answering questions about spending, and helping to ensure that the data behind financial reports is correct. I work closely with accountants and our CEO, but I’m the person who sees how financial processes actually play out within company operations. And for a long time, much of that work happened inside Excel.
In 2025, we decided to create more robust structures around financial processes as part of our B Corp application process.
Instead of financial data being spread across multiple files, transactions should now be recorded and organised in a single platform solution to reduce the administrative burden and provide the teams with better insights and overviews on finances. It also improves consistency and for the accountants we work with, this also simplifies reporting. The information they receive is already organised within the accounting platform, making it easier to review and prepare formal financial reports.
As an accessibility consultancy and a B Corp, moving to a new digital system always comes with another layer of consideration: accessibility.
As we began to onboard with our new supplier, QuickBooks which solved many of our financial workflow challenges, it also presented new accessibility barriers. So, rather than quietly working around those barriers, we decided to raise them directly with Intuit, the company behind the platform.
What followed was a collaborative and constructive exchange with Intuit’s accessibility and inclusive design team. For a global platform used by millions of businesses, accessibility improvements don’t happen overnight. But the conversations that started were meaningful and constructive.
Some of the issues we raised were small, but accessibility often lives in these details.
For us, raising these issues was about recognising that accessibility is an ongoing and often collaborative process. Large technology platforms evolve constantly, and accessibility improvements happen through dialogue with the people using those systems in real contexts. The work is ongoing, but it was genuinely encouraging to see how seriously the issues were taken and how quickly the accessibility team engaged with us. Knowing that our feedback could influence improvements to a system used by millions of organisations was a powerful reminder of how meaningful accessibility work can be.
Instead of managing finances through a collection of spreadsheets, we now have a central system that supports how financial information is recorded, organised, and reported and alongside that shift came another outcome we hadn’t anticipated: the opportunity to contribute to improving the accessibility of a global financial platform.
For us, this is where our B Corp journey becomes real. How we operate internally is a reflection of how our systems, tools and processes demonstrate our commitment to inclusion, accountability and equity. Choosing better systems is part of that, but beyond that, challenging those systems to be more accessible is another.
For someone working between operations and finance, and within a company dedicated to accessibility, that combination felt particularly meaningful. The system didn’t just support our work – it also gave us an opportunity to make it better.
In February 2026, we had the opportunity to attend the Global Business and Disability Network (GBDN) Conference organised by the International Labour Organisation (ILO) and the annual Zero Project Conference (ZeroCon26), both taking place in the United Nations Office in Vienna.
Three of our Tilting the Lens team members, Sinéad, Emma, and Laia, spent the week connecting with industry professionals and absorbing all the knowledge shared during sessions, fireside chats, and quiet conversations in the corridors of the UN facilities.
As part of the experience, Sinéad (CEO and founder of Tilting the Lens) gave the opening keynote at Zero Project Conference, sharing the Tilting the Lens approach and principles with all conference attendees.
Sinéad’s insights and the Tilting the Lens co-design approach resonated with the audience, becoming one of the most cited concepts in the following sessions.

With three of us on the ground, we were able to embrace the ZeroCon experience. By dividing our time, we could collectively attend a wide range of sessions, covering topics such as disability leadership, disability and human rights, the European Accessibility Act, disability and employment, and successful case studies led by Disabled people. This gave us a comprehensive perspective on the current state of the industry.
The definition of disability differs in each country. In Italy, for example, if you have ADHD or epilepsy, you do not fit within the national definition of disability. This is not unique to Italy, but many countries have yet to expand their definitions of disability to include neurodivergence and non-apparent disabilities. What does this mean for global businesses where employees who work for the same company, but in different territories, have different access and rights to reasonable adjustments?
In a world defined by constant movement, where organisations operate across countries, it is not enough to rely on local legislation as the benchmark for inclusive employment. We need business-wide definitions of disability. Standardised, proactive systems that ensure Disabled employees can thrive, succeed and be promoted regardless of geography. If companies are global, their internal disability strategy should be too.
“A key discussion at ZeroCon was around self-ID, disclosure, KPIs, and percentages. I believe companies should look beyond these metrics to evaluate disability data, emphasising human experiences rather than just statistics. This involves tracking the number of reasonable adjustments or accommodations provided, their implementation, and evidence of effectiveness. What challenges were encountered? How many Disabled employees have been promoted? When considering self-ID and disclosure, it’s essential to understand the reasons behind these actions—employees need clarity on how and why their information is used. Such understanding helps us recognise genuine progress and meaningful change.” – Emma Shaw, Senior Consultant
The European Accessibility Act was a significant topic throughout the week. The urgency it has triggered within in-scope businesses is tangible and necessary. But we have a responsibility to remind partners and clients that compliance alone will not build inclusive systems. There is so much more to achieve beyond a checklist.
Accessibility is most authentically achieved through co-design, and that must be led by Disabled people, it must create economic advantage, it must be accessible, multi-modal and intersectional by design, it must include consistent follow-up with the participants to share how the learning is being mitigated, and it must foster dignity, interdependence and psychological safety as outcomes.
“The European Accessibility Act is a catalyst for opening conversations and bringing organisations on the accessibility journey. However, it should be just the beginning of that journey. We should help organisations to see beyond legislation and create meaningful solutions with and for the Disabled community, not just ones that align with requirements.”- Laia Cargol Martinez, Consultant
ZeroCon created a space for discussing new standards, technologies and solutions that are revolutionising the accessibility scene, some of which are being led by Disabled people. We need more of that. Disabled leaders cannot just be considered beneficiaries of solutions. Systems must be redesigned so that the Disabled community can be more than just consumers; they must be the thinkers and creators behind the solution-building process. That is what makes co-design successful and creates meaningful, long-term change.
A tangible example of this came from my fireside conversation with Microsoft’s Jenny Lay Flurrie about greater representation of Disabled people in AI-generated imagery. Earlier this year, Jenny was promoted from Chief Accessibility Officer to Microsoft’s Head of Trusted Technology. Together, we talked about the ways in which Disabled leaders create system change across the organisation and how businesses can move from not just measuring the spending power of Disabled people, to the value and innovation that is and can be created.
“When and how do we move from considering Disabled people as end users or consumers, and instead, create pathways, systems and pipelines of talent that support Disabled people to be successful, and to have a pathway to become leaders.” – Sinéad Burke, CEO and founder
ZeroCon wasn’t just about the official agenda; it allowed us to meet so many people doing great things, turning our usual online connections into in-person collaborations.
It gave us the opportunity to bring some of our clients with us to witness accessibility work in action, and for them to keep growing and evolving in their own inclusion journey.
Beyond the sessions, ZeroCon created the space to celebrate the pride we take in our work and the community we build.
The Zero Project Conference 2026 took place from 18th to 20th February at the United Nations Office at Vienna. The annual conference has become a unique global meeting place to innovate for disability inclusion. This year, the topics were Accessibility, ICT, and Crisis Response with more than 1,400 participants from around 100 countries in attendance.
Sinéad Burke, CEO and Founder of Tilting the Lens gave the opening keynote to a packed house. She spoke about why Tilting the Lens uses the framework of Human-Centered Design, what we have learned from our research with Disabled people, and why co-design must be led by Disabled people. She ended with a rallying call to attendees for our collective ambition to move beyond seeing Disabled people as just “end users” and instead consider Disabled people as our future leaders and innovators.
The transcript of Sinéad’s keynote speech is below.
Sinéad Burke
I didn’t think I would start this morning by crying and being emotional. Emily, thank you so much.
A brief visual description—and Emily, thank you for the mention of fashion up top. My name is Sinéad Burke. I’m the CEO and founder of Tilting the Lens. I’m a white, cisgender woman. I use the pronouns she and her. I have brown hair that is not coping well with today’s humidity. I’m wearing a custom navy Gucci jacket, black wool Prada trousers, a cashmere jumper, and Ferragamo heels—which will mean something to some people and nothing to almost everybody else.
Before I go any further, I want to just take a moment to thank all of the people who have made today possible. I know that the Foundation has been mentioned, but I specifically want to thank Robin, Alessandro, and Anna for the volume of hours, time, energy, and commitment, and the wider team that have made today possible and feasible. Thank you.
I’m going to try and do the inaccessible thing of holding cards, a microphone, and a clicker all at the one time, so thank you for your patience.
To give you a bit of a sense and introduction into who I am: five and a half years ago, I founded Tilting the Lens. We are a business—and very critically and importantly, a business. We’re a strategic accessibility consultancy based across Europe. My colleagues are based in Germany, Spain, the UK, and Ireland, North and South. We are a majority-Disabled team, an all-female team, and we take a disability justice approach to our work, which fundamentally is ensuring that we leave nobody behind.
But what is it we do? We drive system change to create the conditions for Disabled people to be successful. The UN Convention on the Rights of People with Disabilities is fundamental, but my ambition is that it does not go far enough. Yes, Disabled people have the right to work, but Disabled people should also have the right to be leaders.
We do this work across three different types of services: Built Environment, People and Workplace Culture, and Product and Service Design. But what does that mean tangibly?
In Built Environment, what I’m really interested in is, yes, compliance. But the reality is that for the majority of Disabled people, particularly those through an intersectional lens, compliance does not support their meaningful access. And in many instances, particularly in emergency and evacuation, it leaves them vulnerable and in great risk of harm. So, how do we create buildings that are accessible, beautiful, and that give everybody the agency that everybody requires? We’ve been very fortunate over the past two and a half years to be working on Chanel’s global headquarters in London, to be thinking about how a 15-billion-dollar business can not just employ Disabled people today, but how a Disabled CEO can be there in the very future.
In terms of People and Workplace Culture—and what I’m particularly interested in for a global business—one of the great challenges in supporting the employment of Disabled people is that the definition of disability differs in every territory. Do you know that if you’re in Italy and you have ADHD, technically, based on the legal definition, you’re not disabled? But what about if you get promoted and move to France? All of a sudden, the company and the country has a legal mandate to provide a reasonable accommodation and a reasonable adjustment for you. This is not creating the environments for Disabled people to be promoted and to thrive in organisations.
So why aren’t we ambitious to think about either a regional, global, or a business definition of disability within any organisation or government that supports a broadening and increasing remit for those who are neurodivergent? We know as fact that many definitions of disability are outdated and do not include those kinds of Disabled people, should they choose to identify as Disabled people. That is something that we should be working collectively to solve for, to ensure people do not fall through the cracks.
And lastly, in Product and Service Design—whether it’s fashion (I’ll tell you more about that later) or whether it’s thinking about: how do we design bank statements for people with intellectual disabilities and neurodivergent people so that not only can they engage with their bank statements independently or with assistive technology, but that it creates the pathway for them to think about getting investments, getting a mortgage, and getting financial interdependence?
In thinking about this work, we do it through audit, research, strategy, design, policy, and training. But one of the things I’m really interested in is how do we make sure that as we’re all doing this great work together, that we move the dial collectively rather than each working in silos? Late last year, we introduced our very first white paper, which I will show you in just a moment, which you can download.
But just in thinking about this process of working together—maybe just a note, and I’ll do this at a very high level, but looking forward to talking about it over the next three days—we don’t use the framework of Universal Design. We don’t use the framework of Inclusive Design. We use the framework of Human-Centered Design. The reason why we don’t use Universal Design is that of the seven principles, none of them create a criteria for the aesthetic of what is being created. Which, when we think about the design of accessible bathrooms—perhaps if you can raise your hand—how many of you have ever been in a beautiful accessible bathroom?
How many of you have ever been in an ugly accessible bathroom? Because when we design for Disabled people, we never think about their dignity or the idea that they might want a space that is beautiful. In thinking about Inclusive Design, the notion is we design for one and we extend to many. But what about if we just have to design for one? How do we build flexibility and dignity into our processes from the very outset? Centring that individual end-user and Human-Centered Design is thinking about all the barriers that exist and the opportunity for greater innovation.
I mentioned the white paper; on screen, there’s a screenshot and a QR code which can be available for you now and/or later.
We engaged with over 150 Disabled people across the world to understand: what is it that they need from designing, both in terms of products and in terms of clothes and footwear? Some of the baseline statistics that we received was 91% of Disabled customers report that they would buy multiples of an item if it was accessible. That idea that Disabled people, should they have the economics to do so, create customer long-term lifetime value. But also that 94% of Disabled people shop online because retail is still deeply inaccessible. Within this white paper, we have also open-sourced and developed our framework which you can use.
But this is the piece that I really want to delve into.
Under the UN CRPD, it asks and makes sure that Disabled people are consulted as part of the process. One of the key things that we learned within our white paper and our documentation and our research is how often, in terms of Disabled people, their engagement and their consultation is extractive. What that means is often that we go to Disabled people, we ask them for their pain and their trauma and their barriers, and then those of us with good intentions go off to create solutions with the desired outcome that eventually things will get better—with no guarantee or no sense of responsibility or accountability that, in that moment, their lives will be bettered, or that they will be engaged in the feedback.
Often a traditional model of community engagement, which feels transactional, is underpinned by the pillars of: a lack of feedback and outcomes; a lack of economic progress in the sense that often we find that our budget is small, so we “can’t pay Disabled people” (but a budget is a moral document); the research process in of itself is inaccessible and rigid—we ask Disabled people to assimilate based on our own tools; physical spaces and transport are deeply inaccessible; and we expect Disabled people to do the emotional labour and the physical labour that is required because we are listening. There’s bias and leading questions, and there’s a failure to account for intersectionality.
By that, I mean: are we deeply engaging with Trans Disabled people? With Disabled people from working-class backgrounds? With Disabled people from developing nations? With Disabled people who are migrants and refugees? Or is it the same Disabled people that we engage all of the time?
At Tilting the Lens, this is the model that we have developed and will continue to iterate. Co-design must be led by Disabled people. It must be intersectional, and it must be mandated that we leave nobody behind.
Access should be a baseline. We should not be asking people if they have any reasonable adjustments and then we will put access in place. Access should be proactive. It should be deeply embedded, and people should not have to do the work of articulating their access needs to be present. It should be multimodal. We should be creating new economies for Disabled people, even in areas where, for example, to receive money means there is a risk for benefits—we should be finding other ways to ensure that Disabled people are valued. And it should be iterative. It should be constantly reviewed with the right people in the room to ensure that progress occurs.
And what does this mean in thinking about the next three days?
I’d like to leave you with one question. Everybody in this room and those who are watching online is leading with good intentions. We want a more accessible and equitable world. But in order to do that, we must acknowledge, unpick, and redo the ableism that lives within all of us. As we think about progress, this is my ask to you: so often over the next few days, we will hear talk of “the end user,” “the service user.” I need us to lift our ambition of Disabled people and to not just think of Disabled people as people that we consult, as people that we hire but never promote—but for Disabled people to be leaders.
Lived experience is intellectual property, and it is a set of skills. And that lived experience and intellectual property translates into a skill set not in spite of barriers, but because of them. And if we in this room are not creating the pathways for Disabled people to be leaders, systems will never change.
Go raibh míle maith agaibh. Thank you so much.
We are delighted to share two essential resource guides created from our involvement with the Notes & Signs project – for venues on hosting accessible performances, and for teachers, musicians, and schools on inclusive music education.
The resources highlight the collective learnings on providing multiple modes of access and methods of interpretation at live music events and in education settings to support Deaf and Disabled audience members and musicians. Our goal is to help venues support the D/deaf community to experience and enjoy their events more equitably and accessibly, and to ensure Deaf children have access to music education.
The Notes & Signs project is a Music & Health Ireland (M&HI) initiative, delivered in collaboration with Audiovisability (AV), with financial support from Rethink Ireland. Tilting the Lens was delighted to provide logistical and facilitation support from 2023 to 2025.
The project was developed to explore and dismantle barriers that d/Deaf and hard-of-hearing audiences and musicians often face when engaging with music in schools, public spaces, and performance settings.
Goal: The primary aim was to work collaboratively to understand how Deaf students could have access to music education and to help venues support the d/Deaf community in experiencing live music more equitably and accessibly, whether as listeners, creators, or performers.
Exploration Areas: Through workshops, interviews, focus groups, and performances, the project explored how to:

The Notes & Signs project began in 2023 as a four-day enquiry-through-engagement. The project brought together key stakeholders, including families, teachers, musicians, Irish Sign Language (ISL) interpreters, and arts organisations, to understand real-world barriers and begin designing solutions.
Activities included:
The project continued in 2024 with further workshops with ISL interpreters, to consider ways to build comfort in the interpreter community to provide interpretation at music events.
The project culminated in two essential resource guides that serve as legacy outputs. The guides were written and produced by M&HI and Tilting the Lens.
The first guide is for venues on hosting accessible performances. It outlines practical steps and considerations for venues to make their performance events accessible, including:
The second guide focuses on inclusive music education. It outlines guidelines for visual learning, technology, and communication styles to support:
The documents’ relevance and accuracy were ensured by working with the d/Deaf community and working with ISL interpreters throughout 2023 and 2024.
Feedback from participants in the ISL Workshops highlighted the need for:
We hope you consider downloading the guides as a helpful resource in your work.